Technical Communication: Process and Product

Product Description
Formerly, Technical Writing, 5th edition, the new 6th edition embraces the multidimensional aspects of a technical communicator. By incorporating a process approach to writing many different technical documents (email, web pages, blogs) coupled with scenarios to bring to life real-world challenges, the text allows students to write successfully. Updated technology tips include the most up-to-date software applications (Microsoft Word 2007 and Vista 2007). The authors' student-friendly style engages students in the writing process and encourages hands-on application as well as discussions about ethics, audience identification, electronic communication, and the role of technical writing in the workplace.
From the Back Cover

Technical Communication: Process and Product, Sixth Edition, offers a wealth of tools for creating effective written communication in the workplace. A step-by-step process, complete with process logs and student-written samples, will help the reader learn how to craft correspondence, documents, and presentations that will get the job done.



New to this edition:

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Coverage of audience analysis and contextual writing is now integrated throughout the text and supported by numerous writing examples
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Collaborative writing is now introduced in Chapter 1 and supported throughout the book with collaboration exercises
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Coverage of contemporary communication forms, such as instant messaging and blogging, and how to use them appropriately
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A chapter on persuasive communication (Chapter 10)
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A chapter on long formal reports with an emphasis on the importance and use of research in these reports (Chapter 16)
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Pedagogical elements to aid learning include:
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Problem-Solving Think Pieces to help students practice critical thinking skills
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FAQs addressing commonly-asked questions about chapter topics
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Technology Tips focusing on the use of Microsoft Word 2007
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Many new Writing at Work chapter-opening vignettes and case study assignments
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Many new Before and After writing examples

Improve Writing Performance

MyTechCommLab online access!

In MyTechCommLab, you will find the full interactive textbook integrated with a variety of multimedia technical communication resources in one easy-to-use place. Resources include interactive document examples, tutorials, grammar, mechanics, writing diagnostic and instructional tools, online research tools, and “Exchange,” Pearson’s online peer and instructor review program. An access code is packaged with the text.