How to Design, Implement, and Interpret an Employee Survey by John H. McConnell

Product Description

Employee opinion is the most important barometer of employment conditions at any company. But marshalling hundreds (or thousands) of individual perceptions into a cohesive workplace inititative demands an organized approach. McConnell presents a practical start-to-finish methodology for getting the most out of an employee opinion survey, from determining what conditions to survey to completion of follow-up procedures. Adaptable to any purpose and organization, McConnell's proven strategies cover: * Do's and don'ts of question design * Selecting response type (multi-choice, rating scales, etc.) * Practical methods for ensuring validity and reliability * Survey administration Additional chapters cover the nuts and bolts of implementation, communicating with employees about the survey, and how to score, group, and report survey results. Not least, this crucial book shows how to use survey results as a springboard to improved management/employee communication, working conditions, and productivity.

Book Info Text covers every element of successful opinion polling: including question content and format; survey administration; and tabulating, interpreting, and reporting results. Creates a detailed roadmap beginning with identifying what conditions you'd like to survey, and ending with strategies for using the newfound information as a starting point for improvement. --This text refers to an out of print or unavailable edition of this title.
Product Details
Amazon Sales Rank: #283467 in Books
Published on: 2005-04-15
Number of items: 1
Binding: Paperback
332 pages
Editorial Reviews

Book Info
Text covers every element of successful opinion polling: including question content and format; survey administration; and tabulating, interpreting, and reporting results. Creates a detailed roadmap beginning with identifying what conditions you'd like to survey, and ending with strategies for using the newfound information as a starting point for improvement.

About the Author
John H. McConnell (Morristown, NJ) is the author of Auditing Your Human Resources Department (0-8144-7076-9) and How to Identify Your Organization's Training Needs (0-8144-0710-2). He is president of McConnell-Simmons and Company, Inc., a human resources consulting firm.
Customer Reviews

Great Tool!!!!!!!!
I have been a human resources professional for 17 years, and have all of Mr. McConnell's book. But this on ein particular has been a great addition to my library. I have even recommended it to my staff. Whenever I have used concepts from the book, whether in meeting or just in conversation), I have always gotten a captive audience.

The clearly demarcated tables in the book along with the large type make it an absolute pleasure to have on hand for quick references. The accompanying CD is absolutely marvelous, and easy to navigate, with clear and precise instructions.

I hope that the publisher continues to put out books by Mr. McConnell, who is a veteran and expert in his field.