201 Ways to Turn Any Employee Into a Star Player by Casey Fitts Hawley

Product Description


The only resource a manager needs to turn a problem employee into a top performer

201 Ways to Turn Any Employee into a Star Performer arms managers with the strategies they need to deal with the full range of employee problems--including tardiness, low-quality work, constant complaining, and much more. Consultant Casey Hawley's unique approach to personnel problems replaces harsh discipline with positive, goal-oriented tactics that turn failing employees into team players. This straightforward guide gives managers the tools and training to:
Identify problems before they become serious
Develop the art of constructive feedback
Deal with defensive reactions from employees
Understand which problems need to be managed and which ones don't
Uncover the cause of a problem and help an employee talk about it
Foster discussion in group conflict situations • Create goals for employee improvement
Follow up on employee progress
Product Details
Amazon Sales Rank: #945123 in Books
Published on: 2004-05-01
Number of items: 1
Binding: Paperback
240 pages
Editorial Reviews

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Transform problem employees into top performers The constant complainer. The office gossip. The sloppy worker. Sooner or later, every manager has to confront problem employees like these--and it's imperative that the result is a win-win situation. Now there's a breakthrough guide that provides over 201 strategies to effectively change behaviors, boost performance, and make every employee in your company successful. Perfect to use with performance reviews or as soon as a problem arises, 201 Ways to Turn Any Employee Into a Star Performer arms you with proven solutions for dozens of common workplace problems--everything from excessive smoke breaks and lack of initiative to tardiness and low-quality work. Consultant Casey Fitts Hawley's unique approach replaces harsh discipline with positive, goal-oriented tactics that will turn your failing staff members into star team players. Featuring winning interventions designed for today's employees and workplace, this guide equips you with succinct, easy-to-implement plans for transforming problem behavior and achieving lasting change. You get the tools you need to: Identify problems before they become serious Develop the art of constructive feedback Create goals for long-term performance excellence Help employees take an active role in their turnaround Understand which problems need to be managed and which ones don't Deal with defensive reactions from employees Foster discussion in group conflict situations Don't wait for the next performance review. Use the tested techniques in 201 Ways to Turn Any Employee Into a Star Performer and set your organization on the path to stellar performance--one employee at a time.

From the Back Cover

Transform problem employees into top performers

The constant complainer. The office gossip. The sloppy worker. Sooner or later, every manager has to confront problem employees like these--and it's imperative that the result is a win-win situation. Now there's a breakthrough guide that provides over 201 strategies to effectively change behaviors, boost performance, and make every employee in your company successful.

Perfect to use with performance reviews or as soon as a problem arises, 201 Ways to Turn Any Employee Into a Star Performer arms you with proven solutions for dozens of common workplace problems--everything from excessive smoke breaks and lack of initiative to tardiness and low-quality work. Consultant Casey Fitts Hawley's unique approach replaces harsh discipline with positive, goal-oriented tactics that will turn your failing staff members into star team players. Featuring winning interventions designed for today's employees and workplace, this guide equips you with succinct, easy-to-implement plans for transforming problem behavior and achieving lasting change. You get the tools you need to:
Identify problems before they become serious
Develop the art of constructive feedback
Create goals for long-term performance excellence
Help employees take an active role in their turnaround
Understand which problems need to be managed and which ones don't
Deal with defensive reactions from employees
Foster discussion in group conflict situations

Don't wait for the next performance review. Use the tested techniques in 201 Ways to Turn Any Employee Into a Star Performer and set your organization on the path to stellar performance--one employee at a time.

About the Author

Casey Fitts Hawley (Marietta, GA) teaches workshops on employee development and works as a consultant to companies such as BellSouth, Georgia-Pacific, and GTE.
Customer Reviews

ok but not spectacular
I bought this book at the suggestion of a consultant. I found it to be ok but not spectacular. It's more of a text book as every situation does not apply to everyone. It is more geared to a larger company that has many employees